Saturday, March 21, 2015

Communicating With People From Different Groups and Cultures

This week I learned several strategies to enhance my intercultural communication. I do find myself communicating differently with people from different groups and cultures. For example, I usually speak very rapidly so I try to slow down when communicating with my employees who both speak Spanish as their primary language. We also have families in our preschool from Columbia, France, Russia, and the Philippines. I often ask the families to share their home languages with us so that we can use key words with the children during the day. The families are invited to read to the children during circle time and share their cultures with the class, and we have books and toys in our playroom to represent the various cultures of the children. However, I am learning that there is so much more I can do to improve my intercultural communication skills.
I have learned that to be interculturally competent is to be more than just aware of what is appropriate or simply sensitive to cultural differences (Beebe, Beebe, and Redmond, 2011). To truly be interculturally competent is to behave toward others in ways that are appropriate. However, in order to behave appropriately, we need to have knowledge about cultures that are different from our own and be motivated to adapt or adjust our behavior. Developing appropriate knowledge and actively pursuing information about others helps us to gain understanding of how they communicate. Becoming motivated to appreciate differences and practicing tolerance by avoiding harmful evaluations of others is also important. Thirdly, developing skills in becoming other oriented is critical to the process of becoming a competent intercultural communicator.
I have added to my goals as an educator to master what Milton Bennett calls the Platinum Rule “Do unto others as they themselves would like to be treated” (Beebe, Beebe, and Redmond, 2011). Instead of treating people the way I would like to be treated, I would like to interact with others the way I think they would like to be treated.  

References

Beebe, S.A., Beebe, S.J. & Redmond, M.V. (2011). Interpersonal communication:
Relating to others (6th ed.) Boston, MA; Allyn & Bacon.






2 comments:

  1. I agree with you on how we may speak differently. I too, speak much faster with my friends and try to speak more concise and clearer on a professional level. This year, I have a class that range from all different cultures, languages, etc. The languages that are currently spoken among our families are Haitian, French, Spanish, Farsi, Russian, and a variety of dialects deriving from Africa. This variety of language is HUGE and many of our parents are originally from their language of origin. We embrace the language and culture by labeling items in the classroom in their language, as well as in English. Play music and provide materials necessary for their customs, etc. This is, in my opinion, another great way to get to know the families on a much more personal level.

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  2. Hi Christine,

    I agree with you, this week we have learned a great deal about intercultural competence in communication that will serve us well in our field when communicating with children, families and colleagues. Like you, I also believe that as professionals we should adopt the Platinum Rule in our response with others and families in particular when negotiating practices for example. I believe that the Platinum Rule would be most beneficial in helping us to acknowledge, validate and respect families' culture and empower them so as to maintain continuity between school and home for the child. Caroline

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